Managed Print Services
Managed Print Services
Connect provides bespoke managed print services, advising on, supplying and supporting printers, copiers and multi-function devices (MFDs) proven the best for your situation.
Reliable, cost-effective in-house printing
With over 25 years of experience in helping businesses and organisations with their print and copying needs, we aim to make your in-house printing as reliable and cost-effective as possible.
We show you how you can streamline workflows, reduce print costs, and improve the reliability of your print and copy jobs.
As an independent company, we are not tied to a single manufacturer so are able to recommend machines that will offer you managed solutions through our tailored recommendations.
Whether you want to replace old hardware, are expanding your business, or are buying for the first time, printers and copiers are available as new or remanufactured and through flexible lease or purchase options.
Service level agreements and ongoing support are available to give you extra peace of mind.
How Connect can help
- Streamline print and copy workflows
- Reduce print costs and waste
- Improve reliability across print jobs
- Supply new or remanufactured machines
- Provide SLA support and engineer callouts
What are managed print services?
Managed print services are the provision of a full service to a print user including the supply of machines, support and maintenance, and associated software and consumables such as inks, toners and paper.
As a managed print provider, Connect aims to reduce the cost of in-house printing and copying, making it as efficient and cost-effective as possible for our customers.
Connect’s managed print services include:
- Printer and photocopier supply
- Office printers and business printers
- Multifunction devices (MFDs)
- Leasing and purchase options
- Workflow optimisation
- Free print audits
- Photocopier leasing
- Ongoing support
- Service Level Agreements (SLAs)
- Print management software
- Toner and consumables
From the start, Connect staff will assess your print and copier needs, including offering a free print and workflow audit. The audit identifies any working practices where changes can be made to save both time and money. We only recommend the machines that match your needs.
Our managed print services provide reliable and efficient office printers, copiers or multi-function machines along with top quality help, support and engineer call-out. And we are only a call or enquiry away.
Make an enquiryMFD, copier and printer supply
As an independent company, Connect will recommend the most suitable MFDs, copiers and printers for your business, school or organisation. We make an assessment and tailor our recommendations on your individual needs.
There are a multitude of criteria to look at when assessing print needs, from the size of the office or room where the machines will operate to print volume and workflow needs.
The most expensive machines may not be the best for you, nor the cheapest the most cost-effective. Connect recommends what will work for you.
Machines can be bought outright or leased with flexible lease options. We offer service-level agreements without long-term commitments.
Our aim is to provide you with print management solutions that work for you and your organisation.
Explore supply optionsManufacturers we work with
- RICOH
- KONICA MINOLTA
- XEROX
- HP
- EPSON
Flexible leasing and purchase options
When it comes to investing in business printers and copiers, Connect knows the importance of budgets. We understand that running costs and reliability are key in deciding whether you need business printer leasing or prefer to purchase outright.
This is why we offer flexible leasing and purchasing options on the hardware that we supply. The machines we will recommend to you can be leased, typically for three or five years. They can be provided on rolling, short-term agreements, or outright purchase.
Whatever the supply option, we then follow this with quality, reliable ongoing support, whether through a service-level agreement or repair callout.
For expanding businesses, we are also able to recommend solutions that grow with you. And don’t forget, we can provide a free print and workflow audit to help you maximise the efficiency of the printing carried out as well as software that can cut costs and improve productivity.
Your situation is unique to you, and therefore so should be the supply and management of your printer and copier leasing or purchase.
Lease or purchase
- Three or five-year lease options
- Rolling or short-term agreements
- Outright purchase options
- Support through SLAs or repair callouts
- Scalable solutions for growing businesses
Why businesses use managed print services
There are many benefits to having managed print services for your business or organisation. Managed print services make budgeting easier and remove the worry of repair and maintenance.
Support systems and software provide for better efficiency.
Using Connect as your managed print services partner you will receive a bespoke service that ensures your systems work for you and the machines are best for you, not geared to manufacturers’ sales targets.
Print management software and workflow optimisation
Even with the best business printers, if the systems and organisation of tasks are not optimised, time and money can be wasted. Print workflow solutions can be uncovered during an audit carried out free of charge by Connect staff. Additionally, print management software can provide a wide range of benefits to businesses and organisations.
Connect partners with PaperCut software. This software is easy to manage and simple to use and provides a wide range of benefits.
Scrutinising workflows and using print management software can pay dividends in making print tasks more efficient and saving time and money through unnecessary printing.
Benefits include
- Prevention of erroneous print runs – review print queues, delete unwanted jobs and authenticate print runs before printing.
- Set print limits – set restrictions by department to reduce unnecessary printing.
- Automatic defaults – use duplex printing and default to black and white where appropriate.
- User access control – authenticate with PINs or key cards to reduce waste.
- Print previews – reduce errors and wasted print-offs.
- Secure document handling – no printing until authorised, helping prevent sensitive documents being left waiting for collection.
- Hybrid working – staff can print via the network using their own devices.
- Print tracking and reporting – helping improve visibility and efficiency.
- Redirection of jobs – move jobs from desktop printers to MFDs, and vice versa, for cost savings.
Service level agreements and support
Connect believes in great customer service which is why service level agreements (SLA) are available for every machine that we supply. Not only that, but we also tailor our SLAs to match the requirements of the business or organisation.
Each SLA provides ongoing support options, including routine servicing and maintenance, repairs, repair callouts, fast response and more.
We offer a comprehensive service covering all aspects of your printer, copier or MFD.
View SLA support- Installation
- 90-day rolling agreement with no long-term commitment
- On-site training
- Toners
- Replacement parts
- Ongoing service and maintenance
- Telephone and remote support
- Calls answered quickly
- Personal service with a single point of contact, direct to real people, no AI
Suitable wherever bulk printing and copying is needed
In-house printing at its best. Connect assesses, supplies and maintains office printers, copiers and multi-function devices to a wide range of customers. We’re only a call away from the best machines for your needs.
We can help with:
- Businesses replacing old hardware
- Finding the right printer, copier or MFD for your organisation
- Companies with rising print costs
- Organisations needing predictable monthly costs
- Businesses wanting better print visibility and control
Connect is about having the best machines for your situation, having an audit to find the best printing methods, and choosing a company that does not demand long contracts. Connect puts our customers first.
Find out how we can help you save money on your print needs and boost the efficiency of your print operations.
Find out how we can helpWhy choose Connect?
Connect has over forty years in the trade and has built up a business whose ethos is putting the customer first. Each location has its own needs. Size, type, processes, along with toner and paper needs. We offer bespoke managed print services that are unique to each customer.
As an independent company we work with the best print hardware manufacturers but are not tied to any. This means we can make honest recommendations suggesting machines that work best for you.
As a business ourselves, we understand the pressure that businesses and organisations are under, so we do not tie our customers into long contracts.
You can lease for three or five years, or you can buy outright the printers and copiers that we suggest. You can choose a service level agreement tailored to you.
Our maintenance and repair service is responsive and quick and can be part of your SLA or you can call for repair with one of our experienced engineers. We aim to see our customers within a few hours.
We want you to stay with us and be completely satisfied with your printing. We want it to be cost effective and efficient.
We offer a no obligation free print and workflow audit where you can see where savings can be made on your print needs.
Why customers stay with us
- Independent recommendations
- No manufacturer tie-in
- No long support contracts
- Responsive maintenance and repair
- Free print and workflow audit
- Friendly, experienced support
Managed print services FAQs
What are managed print services?
Managed print services are where printers, copiers and MFDs are suggested, provided through lease or purchase, and maintained, often through a service level agreement.
How can managed print services reduce costs?
Managed print services can reduce your in-house print costs by having the correct hardware for your situation. Added to this, having a print and workflow audit will ensure you get the best out of your printer and the administration of print jobs.
Do you offer printer leasing?
Yes, we have three and five-year leasing deals.
Can you supply photocopiers and MFDs?
Yes, we work with major manufacturers including Ricoh, Xerox, Konica Minolta, HP and Epson and can supply their machines to either lease or purchase outright.
What is included within a managed print agreement?
Our service is tailored to the individual needs of each customer.
Do you provide ongoing support and maintenance?
Yes, we have options for support and maintenance, including service level agreements.
Can you help us choose the right printer?
We pride ourselves on finding the best printer for your business or organisation’s needs. We are independent, so we are not tied to one manufacturer, giving us broad scope to suggest the printer that is right for you.
Do you supply remanufactured hardware?
Yes. We can supply remanufactured printers, copiers and MFDs.
What industries do you work with?
We work with all kinds of clients, from schools and local government to leisure and hospitality, SMEs and other organisations. Where there is a print need, we can help.
Is managed print suitable for small businesses?
Yes. We offer print management services to all kinds of businesses and small businesses are no exception. We look forward to helping small businesses as they grow, ensuring their print capacity grows with them and at the most economical cost.
A great choice for all your business printing
Connect provides reliable managed print services that begin with a tailored solution to all your printer and copier needs. Whatever the size of your enterprise, we are here to help.
You begin with an enquiry and can try our free, no obligation print and workplace audit. We can provide friendly, helpful advice and when you join us you get a great service that will save you money.
To make an enquiry, click on Enquiry, answer a few questions and we’ll be in touch within 24 hours.
